Refund policy

Return & Refund Policy

Lulu y su Cocina LLC

At Lulu y su Cocina LLC, we are committed to providing high-quality products and excellent service. Please review our return and refund policy carefully before making a purchase.

Return Eligibility

  • Returns are accepted within 20 calendar days from the date the order is shipped.

  • Customers are responsible for all return shipping costs.

  • Items must be returned unused, undamaged, and in their original packaging, along with the original receipt or proof of purchase.

Non-Returnable Items

  • Broken, damaged, or used products are not eligible for return or refund.

  • Items that do not meet the return conditions will be returned to the customer at their expense.

Return Address

All approved returns must be shipped to the following address:

Lulu y su Cocina LLC
PO Box 1173
Granger, WA

Refund Process

  • Once the returned item is received and inspected, and approved for return, a refund will be issued.

  • Refunds are processed within 10 business days of return approval.

  • Refunds will be issued to the original method of payment used at checkout.

Additional Information

  • Original shipping and handling fees are non-refundable.

  • We recommend using a trackable shipping service, as Lulu y su Cocina LLC is not responsible for items lost during return transit.

By completing a purchase with Lulu y su Cocina LLC, you acknowledge and agree to the terms of this Return & Refund Policy.